5 Greatest SurveySparrow Options & Rivals in 2024

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Determine 1. Reputation of SurveySparrow survey device on Google search engine between 2021-2024

On-line surveys are an important methodology for firms to collect buyer suggestions, affect product improvement, advertising and marketing methods, and decision-making processes. Whereas SurveySparrow stands out as a robust device for amassing, analyzing, and appearing on suggestions, it has challenges, like a steep pricing mannequin and occasional survey malfunctions, resulting in consumer dissatisfaction.

Right here, we current the highest 5 various survey software program to SurveySparrow, geared toward aiding firms in choosing the proper survey device for his or her wants and survey creation processes.

Prime 5 SurveySparrow Options

Distributors Evaluations* Scores* Worker dimension Free
trial
Pricing Languages Media file addition Survey
respondent dimension
Information high quality management Predictive analytics Buyer help
SurveySparrow 1,989 4.6/5 272 Begins from 19$ monthly 70+ Photograph
Video
with add-ons 24/7 telephone help
resonio by Clickworker 69 4.6/5 1,009 Customized pricing 45 6M+ AI-powered bot & fraud detection 24/7 telephone help
Pollfish 232 4.5/5 64 ✖️ Begins from
0.95$ per response
50+ 550M AI-powered bot & fraud detection 24/7 stay help
QuestionPro 1,285 4.5/5 407 Begins from 99$ monthly 100+ 22M Automated response filtering 24/7 stay help
SurveyMonkey 29,477 4.4/5 1,361 Begins from
1$ per response
15+ Photograph
Video
175M+ AI-powered bot & fraud detection 24/7 telephone help
Zoho Survey 1,291 4.5/5 19,697 Begins from 35$ monthly 30+ Not talked about with add-ons Electronic mail help

* Based mostly on the full variety of opinions and common rankings on software program assessment platforms G2, Capterra & Trustradius.

For a extra complete vendor choice information on on-line survey software program, try our article.

For a extra detailed comparability, try our vendor’s deep dive on the highest survey software program resembling:

Vendor choice standards

Contemplating the multitude of SurveySparrow options, we have now optimized our benchmarking course of by using clear and particular standards to make sure an neutral analysis. Our emphasis has been on metrics which are publicly accessible and simply verifiable by means of both the distributors’ official web sites or respected third-party platforms resembling G2, Capterra, and Trustradius. Thus, we centered our consideration on distributors with:

  • a minimum of 65+ opinions on G2, Capterra, and Trustradius
  • Not less than 4.4/5 common rankings on software program assessment platforms
  • greater than 50 staff, as said on LinkedIn

SurveySparrow

SurveySparrow gives interactive surveys, fostering deeper viewers engagement. Past conventional survey instruments, it presents viewers administration, analytics, customization, and multi-channel distribution, together with the power to conduct offline surveys. Praised for its user-friendly design and drag-and-drop options, SurveySparrow empowers companies to successfully collect significant suggestions and translate it into actionable insights.

Professionals

Onboarding: It’s talked about that the onboarding course of for SurveySparrow is notably environment friendly, requiring minimal time to arrange accounts, which contributes positively to consumer retention.1

Information evaluation: Customers state that the info evaluation capabilities in SurveySparrow are exceptionally high-quality and surpass these of comparable instruments.2

Cons

Pricing: It’s talked about that the key disadvantage of SurveySparrow, particularly for small companies, is its costly pricing plans, which can not provide worth for cash in comparison with different survey platforms.3

Incomplete surveys: Many customers have reported surveys crashing halfway and show points that forestall scrolling, resulting in incomplete surveys and leading to a substantial variety of complaints from customers.4

Survey participant recruitment: The device doesn’t present survey respondents for many who wish to share surveys with bigger viewers.

AI integration: It’s talked about that whereas there are few drawbacks, enhancements within the ChatGPT AI operate are wanted.5

Consumer interface: The consumer interface may gain advantage from a extra trendy or upgraded design.6

resonio by Clickworker

Resonio, supported by Clickworker, is a dynamic survey platform that connects with an unlimited community of over 6 million individuals for survey completion. This platform is crafted to assist firms collect and scrutinize buyer suggestions, providing a complete view of the gathered insights. It emphasizes simplifying the info assortment course of, enabling firms to successfully collect and perceive survey knowledge.

Professionals

Superior knowledge processing: It’s talked about that the important thing benefit of the product lies in its superior knowledge processing options and its utilization of a crowd-based workforce.7

Usability: It’s talked about that the app is favored for its intuitive and easy usability.8

Swift processing: Customers state that the appliance is appreciated for its strategically positioned buttons and swift processing capabilities, that are efficient even on much less highly effective units.9

Cons

Studying curve: It’s talked about that for customers totally new to AI and machine studying applied sciences, there could also be a minor studying curve when first utilizing the platform.10

Pollfish

Pollfish is a market analysis software program that makes a speciality of distributing surveys by means of cellular apps, utilizing a Random System Engagement methodology for unbiased responses. It options rigorous quality control to make sure knowledge accuracy. With entry to over 550 million cellular customers, the platform presents quick knowledge assortment and superior viewers concentrating on. Pollfish gives an environment friendly answer for companies looking for real-time market insights.

Professionals

Stay monitoring: It’s talked about that the stay monitoring function is a notable facet of the device, setting it aside from many different comparable instruments.11

Survey customization: It’s famous that the customizable templates considerably simplify the method, permitting for fast survey deployment.12

Cons

Technical help: It’s expressed that extra steering on successfully utilizing Pollfish can be helpful, particularly for these with out an intensive background in know-how, highlighting the necessity for “professional suggestions.”13

Media surveys: It’s talked about that the specified function is the choice for customers to submit images for assessment.14

Survey outcomes: Customers state that it’s complicated how the survey outcomes are tabulated.15

Free trial: Clients want for a free model to make use of the device to know its capabilities and whether or not it definitely worth the funding.16

QuestionPro

QuestionPro is a flexible and user-friendly on-line survey platform that provides a variety of options for creating, distributing, and analyzing surveys. It contains over 80 totally different query sorts, together with superior functionalities like branching and skip logic, making it adaptable for varied survey wants.

Professionals

Actual-time reporting: It’s famous that QuestionPro’s real-time reporting and analytics capabilities are key in facilitating the post-event analysis course of.17

Offline surveys: It’s talked about that QuestionPro’s cellular function permits the gathering of survey responses even in offline mode.18

Cons

Studying curve: It’s talked about by a number of customers that the training curve for the platform is considerably steep.19

Interface: It’s expressed that there’s a need for larger flexibility and a extra user-friendly interface, as the present one just isn’t very intuitive and will be disorganized. Moreover, when downloading responses into Excel, the output is commonly messy.20

Gradual operations: It’s talked about that the software program sometimes operates slowly, which complicates the method of reviewing the collected knowledge.21

SurveyMonkey

SurveyMonkey is a web based survey platform that provides instruments for creating and conducting surveys. It includes a vary of query sorts and a user-friendly interface, making it appropriate for amassing suggestions, opinions, and knowledge. The platform contains analytics instruments for analyzing responses and deriving insights. It’s generally used for market analysis, buyer satisfaction surveys, and understanding viewers preferences.

Professionals

Survey formatting: It’s famous that SurveyMonkey presents intensive performance for customizing questions and compiling knowledge in varied codecs, together with multiple-choice, freeform knowledge entry, and radial dials.22

Third-party integration: It’s talked about that one of many benefits is the power to combine with fashionable instruments like Google Sheets and Salesforce.23

Cons

Fundamental interface: It’s famous that the software program can typically be overly simplistic. Whereas it’s efficient for fundamental data gathering, a extra refined look can be helpful for skilled shows or when addressing unfamiliar audiences.24

Uncooked knowledge high quality: It’s famous that the standard of the exported uncooked knowledge, meant for private evaluation, may very well be enhanced.25

Buyer help: Customers point out that direct help or gross sales will not be accessible, requiring customers to fill out varieties and watch for e mail responses.26

Zoho Survey

ZohoSurvey is a web based survey device designed to satisfy the varied wants of assorted customers resembling companies, educators, artists, and college students. The platform helps over 25 query sorts and options like skip logic and piping, enabling customers to design tailor-made surveys that align with their model and elegance. It additionally presents customizable themes and the power to share surveys by means of social media and e mail campaigns​

Professionals

Crew collaboration: It’s famous that the platform helps collaboration, permitting customers to ask others to edit surveys earlier than they’re revealed.27

Information evaluation: It’s talked about that the platform presents sturdy capabilities for survey evaluation.28

Cons

Restricted survey respondent dimension: It’s talked about {that a} vital limitation of the lower-tier plans is the restricted variety of responses allowed per survey, posing challenges for customers with massive pattern sizes or frequent survey necessities.29

Survey visualization: It’s instructed that the addition of chart-based outcomes on the finish of surveys can be helpful, offering a transparent and simply comprehensible overview of the survey outcomes.30

Cost choices: It’s famous that the dearth of a customizable fee possibility, which might make the service extra accessible to everybody, is a disadvantage. The present construction, requiring a full month’s subscription even when not wanted, is seen as a unfavorable facet.31

Multilanguage surveys

Whereas firms create surveys focused at customers from totally different nations, languages aside from English are wanted. This function facilitates the gathering of extra correct and related knowledge by eliminating language obstacles and enhances the respondents’ engagement, as they’re extra more likely to take part in surveys offered of their native language.

Media file addition

The mixing of media information in surveys is an more and more fashionable function in trendy survey software program. This functionality permits for the inclusion of pictures, movies, and audio clips throughout the survey, which might considerably improve the engagement and readability of the questionnaire. Media information can be utilized to offer visible context, exhibit merchandise, or convey complicated data extra successfully than textual content alone.

Survey respondent dimension

The capability to achieve a big and numerous respondent pool is a essential facet of survey instruments. This function permits companies and researchers to assemble knowledge from a broad spectrum of individuals, making certain that the survey outcomes are consultant of the audience. A bigger respondent dimension enhances the statistical reliability of the survey findings, making them extra credible and helpful for decision-making.

If you wish to know extra about survey participant recruitment, try our complete information.

Information high quality management

Information high quality management in survey software program refers back to the strategies and options used to make sure the accuracy and reliability of the survey responses. This contains checks for duplicate responses, validation guidelines to make sure that solutions are inside an inexpensive vary, and AI-driven algorithms to detect and filter out bot responses.

Predictive analytics

Predictive analytics in survey software program includes utilizing superior algorithms and knowledge modeling strategies to investigate knowledge, forecast future traits and behaviors primarily based on the survey knowledge. By analyzing patterns and correlations throughout the survey responses, predictive analytics can present useful insights that inform strategic planning, product improvement, and focused advertising and marketing efforts.

Buyer help

Good buyer help can considerably improve the shopper expertise, particularly for many who are new to creating surveys or who’re coping with complicated survey designs. This may occasionally embrace varied types of help, resembling stay chat, e mail help, detailed assist guides, and even personalised consulting companies.

For these , right here is our data-driven checklist of survey software program.

For these , right here can be our knowledge pushed checklist of market analysis instruments.

Discover the Proper Distributors

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  3. SurveySparrow Evaluations 2023“. G2. Retrieved January 4,2024.
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  7. Capterra Evaluations 2023“. Capterra. Retrieved January 4,2024.
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  16. Pollfish Evaluations 2023“. G2. Retrieved January 4,2024.
  17. QuestionPro Evaluations 2023“. G2. Retrieved January 4,2024.
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  21. QuestionPro Evaluations 2023“. G2. Retrieved January 4,2024.
  22. SurveyMonkey Evaluations 2023“. G2. Retrieved January 4,2024.
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  27. Zoho Survey Evaluations 2023“. G2. Retrieved January 4,2024.
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  30. Zoho Survey Evaluations 2023“. G2. Retrieved January 4,2024.
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