Advertising in 2024: AI, Model, and the Finish of Social Media?


As that tune from Hire says, “525,600 minutes. How do you measure, measure a yr?”

It’s been a heck of a yr in advertising and marketing. We’re not going to overlook loads about 2023. It began as disruptive and difficult. Many colleagues, particularly in tech, all of the sudden discovered themselves with out work, principally primarily based on the perceived greatest practices of some numbskull billionaire who performed round together with his tech firm to see how far he may break it down earlier than it broke.

However 2023 did have its moments. The explosive concept that is still generative AI prompted some superb new startups and improvements. And, after all, the looks of the expected recession by no means occurred.

Possibly the largest factor in 2023 centered on all of the handwringing about what to begin in advertising and marketing, what to innovate, and what to alter. Should you have been within the enterprise of promoting change in 2023, you spent the big a part of the yr like Notre Dame’s Rudy — on the sideline simply hoping that coach would name your identify.

Watch CMI’s chief technique advisor Robert Rose delve into 2023 and his hopes for 2024, or preserve studying for his ideas:

Virtually one yr in the past to the day, Robert coated this new factor referred to as ChatGPT. Demand was so excessive that OpenAI turned off entry requests for the app. He advocated for exploring how it might develop your capabilities and match into your advertising and marketing course of relatively than how it might substitute you. He predicted generative AI would prolong your capabilities as writers and content material creators and shut the doorways on the necessity to do different duties.

What does he suppose now? He’s nonetheless wrestling with which door (registration required) is greatest to open and which to shut.

Is it nonetheless a Web3 world?

In January, Robert talked in regards to the precipitous decline of Web3 and the metaverse. He did so by discussing the evolution of Net 1.0 and Net 2.0 and declaring Fb’s model identify change to Meta on the finish of 2022. He talked about how NFTs (non-fungible tokens) and the metaverse attracted eye-popping valuations and headlines. Then, he delved into the buzzwords dropping into the dialog at the same time as a few of the experimentations continued.

Starbucks received a point out for its new NFT-based loyalty program referred to as Odyssey. It nonetheless appears to be doing simply wonderful because the yr closes, as is Web3 after the crypto winter. It’s simply that factor referred to as AI will get all the kind.

Search engines like google and yahoo meet AI

As winter ended and spring arrived, AI continued its rumble and began extra noise within the search engine market. Microsoft and Google introduced AI chatbots that might energy their web search. Google made an enormous error throughout its chatbot announcement demo, rapidly placing belief as a high situation for generative AI. What number of errors would it not make? What about hallucinations during which AI simply made up stuff?

Robert talked about how looking out the web and generative AI have been completely different use circumstances, and also you wanted to discover each. And now, Google tried once more with the launch of Gemini, and effectively, it appears to have failed once more with its demo being referred to as pretend information.

Giving podcasts and function a pay attention

As spring sprung, we talked about podcasts as a result of YouTube received into the podcasting enterprise. They introduced the power to create and label podcasts on the platform, permitting individuals to pay attention or watch. Additionally they supplied up new measurement methods.

YouTube podcasts didn’t shake up the world this yr, however the platform has develop into THE most-used podcasting platform.

The summer time noticed a pushback on purpose-driven advertising and marketing. Rivalry arose as advertising and marketing packages centered on social points, as exemplified by the difficulty that Bud Gentle’s use of Dylan Mulvaney throughout Pleasure Month to advertise its merchandise on Instagram. The story wouldn’t go away.

First, the corporate tried to backtrack and apologize for offending individuals. Then, the corporate threw the advertising and marketing crew underneath the bus and blamed declining gross sales on the ft of their missteps. By the top of the yr, many articles had appeared on purpose-driven advertising and marketing that included mentions of the potential dangers it brings.

Robert says he expects manufacturers to double down in 2024 and get much more concerned with social and cultural points. Model—and purpose-driven manufacturers particularly—will likely be an extremely necessary think about advertising and marketing subsequent yr.

Social takes up stitching and exploding

As summer time hit the canine days, the sluggish implosion of X, previously referred to as Twitter, continued, and it went official with its X designation. In July, Meta debuted Threads, which turned the quickest platform to achieve 100 million customers since, effectively, ever. Pleasure grew that it would develop into the brand new Twitter.

However that considering dissipated rapidly as individuals form of gave up on social media full cease. Now, on the finish of 2023, X can’t get any decrease or much less helpful. Advertisers and customers proceed to flee. Individuals who stopped utilizing the app elevated by greater than 30% this yr and the corporate’s income is down some 50%

However the a lot smaller X nonetheless instructions the largest headlines and ranks twelfth in recognition of worldwide social networks. That’s lower than Snapchat and Telegram and barely greater than Pinterest.

Operating in 2024

As you prepare for 2024, let’s simply all put our collective hearts and heads collectively for a way more productive yr. Predictions are at all times enjoyable however form of ineffective. We’ll let Robert share what he believes ought to occur within the new yr:

  • Advertising groups will perceive that AI actually is a content material technique problem, not a tech problem.
  • Renewed motion on Web3, blockchain, and maybe a renewal of Web3 co-created community-building will happen.
  • Model advertising and marketing will take heart stage because the supply of data. Investments will proceed in influencer and subject material experience as a operate of name alignment, particularly in B2B.
  • Social media’s upheaval will proceed, changing into simply one other type of media obtainable for renting or organically distributing your content material for consumption. A small share of content material creators will thrive, leaving most individuals to eat their content material. Communities will develop within the type of owned media, particularly by way of occasions. Each digital and bodily model experiences would be the new social media.

Lastly, change will likely be horny once more in 2024. From innovation in AI integration to content material and owned media technique to the concentrate on model, exercise will focus on the way you develop into the trusted supply of fascinating issues.

It’s time to roll up your leaves and get to work. You’ve 525,600 minutes.

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Cowl picture by Joseph Kalinowski/Content material Advertising Institute