Chase launches first bank-led media community


JPMorgan Chase launched Chase Media Options, a brand new digital media enterprise. It’s the primary bank-led media platform, permitting advertisers to ship related promotions to some 80 million monetary prospects.

Chase acquired transaction-based digital promoting platform Figg in 2022 — a key element in Chase’s two-sided commerce platform. Chase Media Options was introduced April 3.

Why we care. Over the past a number of years, many retailers have grown new income streams by organising retail media networks (RMNs) for advertisers. RMNs are enticing to advertisers as a result of they will ship focused advertisements primarily based on the retailers’ deep information of their prospects, particularly loyalty prospects.

Knowledge. Chase’s benefit is transactional first-party information, which permits manufacturers and companies to focus on primarily based on buy historical past. RMNs have that information too, however solely inside their particular shops and owned channels. Chase prospects have buy histories throughout retailers and different companies they purchase from.

Non-retail media platform. “Our deep understanding of client spending throughout classes has pushed us to reimagine what retail media networks can supply,” mentioned Wealthy Muhlstock, President of Chase Media Options, in a launch.

  • “Like retailers, we now have first-party information and a devoted viewers. However what units us aside is the unequalled scale and insights from our prospects – having long-served as a trusted information for his or her monetary choices. Chase reaches throughout manufacturers, retailers and purchasing verticals, offering a complete view of buy conduct; this strengthens the diploma of personalization, serving to manufacturers ship presents that stoke client pursuits,” Muhlstock mentioned.

Dig deeper: 2024 Predictions: Retail media networks

Early adopters. Pilot companions embody Air Canada, Solo Range, Blue Bottle and Whataburger, all of which ran 30-day campaigns by Chase Media Options.

  • “The Chase workforce succeeded in making a considerate, focused supply that exceeded our expectations,” mentioned Scott O’Leary, vice chairman of loyalty and product for Air Canada, in a launch. “Two distinct supply constructs drove incremental income and consciousness for Air Canada amongst Chase’s cardmember base. These exams clearly demonstrated the potential of the Chase Media Options channel, and we stay up for working collectively extra sooner or later.”