Choosing the Proper RLHF Platform in 2023


With the rising adoption and complexity of AI options, corporations are in search of new methods to develop and implement the know-how of their enterprise operations. Of their journey of leveraging AI, they typically search help from AI companies akin to AI information companies, AI information crowdsourcing platforms, or reinforcement studying from human suggestions or RLHF service suppliers. Because the curiosity in RLHF will increase and corporations attempt to undertake it for his or her AI initiatives, they want help find the proper service to work with.

This text compares the highest 5 RLHF service suppliers in the marketplace and gives a information to serving to enterprise leaders discover the proper match.

Evaluating the highest 5 corporations providing RLHF companies

Listed below are the tables evaluating the highest service suppliers in the marketplace:

Desk 1. RLHF service suppliers’ comparability of the market presence class

Firm Crowd dimension Buyer Opinions
Clickworker 4.5M+ – G2: 3.9
– Trustpilot: 4.4
– Capterra: 4.4
Appen 1M+ – G2: 4.3
– Capterra: 4.1
Prolific 130K+ – G2: 4.3
– Trustpilot: 2.7
Surge AI N/A N/A
Toloka AI 245k+ – Trustpilot: 2.8
– Capterra: 4.0

Desk 2: RLHF service suppliers’ comparability of the platform capabilities class

Firm Cellular software API availability ISO 27001 Certification Code of Conduct

Notes & observations from the tables: 

  • The businesses chosen on this comparability have been based mostly on the relevance of their companies
  • All service suppliers provide API integration capabilities.
  • The information used within the desk is predicated on vendor claims.

How did we choose the businesses for the comparability?

We used the next standards to slender down the platforms in the marketplace and divided the standards into two classes.

Market presence

1. Crowd dimension

The dimensions of the community of employees in an organization is a elementary criterion for selecting an RLHF platform. A bigger crowd dimension entails a various vary of human suggestions, enriching the educational course of and enhancing the standard of mannequin coaching.

2. Consumer critiques

Consumer critiques present insights into the real-world efficiency and reliability of the platform, reflecting the satisfaction degree of its clientele.

Platform capabilities

3. Cellular software availability

In an more and more cellular world, having a cellular software for the RLHF platform can considerably ease the suggestions course of and supply a seamless expertise for each the builders and human evaluators.

4. API integration

API integration facilitates the graceful interchange of knowledge between the RLHF platform and different techniques, making certain a streamlined workflow and faster iterations within the studying course of.

5. ISO certification

ISO certification displays a platform’s adherence to worldwide requirements of high quality and safety, which is paramount in coping with delicate information and making certain strong machine studying fashions.

6. Code of conduct

A well-defined code of conduct ensures moral practices in information labeling and suggestions provision, safeguarding the pursuits of all stakeholders concerned. We thought of if all platforms had an in depth code of conduct web page on their web sites.

Firm data

This part gives a brief description of all the businesses talked about within the comparability desk. We additionally embody some professionals and cons recognized by the shopper critiques of platforms like G2 (Opinions for some platforms weren’t discovered).

1. Clickworker

Clickworker is a crowdsourcing platform specializing in micro-tasking and information labeling, connecting corporations requiring information enrichment with a world workforce. It leverages each know-how and human perception to assist corporations refine their AI fashions by way of the RLHF method.

  • Provides a various vary of AI information and RLHF companies
  • Different companies embody AI information assortment and annotation.
  • Information for every type of fashions, together with pure language processing (NLP) fashions, generative AI fashions, giant language fashions (LLMs), machine studying fashions, pc imaginative and prescient (CV) fashions, and so forth.
  • Facilitates customized AI coaching information options.

Clickworker’s professionals and cons:

  • The corporate’s crowd is taken into account dependable, and the platform is alleged to be simple to make use of.1
RLHF platform Clickworker's positive review on reliability and ease-of-use from G2.

2. Appen

Appen is an organization centered on offering high-quality coaching information for machine studying and AI initiatives. Identified for its reliability and scalability, it gives tailor-made options to fulfill the precise wants of every challenge, helping corporations of their enterprise into synthetic intelligence.

  • Choices embody AI information assortment and annotation
  • RLHF for mannequin enchancment
  • Offers scalable options for particular AI initiatives.

For an in-depth analysis of Appen, try the next articles:

Appen’s professionals and cons:

  • Appen is shedding purchasers and is dealing with monetary losses.2
  • Straightforward to make use of platform, as talked about by reviewers.3
RLHF platform Appen's positive and negative reviews on ease-of-use & server issues from G2.

3. Prolific

Prolific is a platform devoted to offering RLHF and AI information companies. It gives scalable companies by way of a crowdsourcing platform.

  • Choices embody RLHF and AI information assortment.
  • It’s also recognized for its educational analysis information.
  • Provides a user-friendly interface with simple challenge setup.

Prolific’s professionals and cons:

  • Provides good high quality information and customer support.4
RLHF platform Prolific's positive and negative reviews from G2.

4. Surge AI

Surge AI is an organization providing RLHF and information options, together with companies in NLP and pc imaginative and prescient, to help machine studying mannequin improvement. It’s additionally based mostly on a crowdsourcing mannequin.

  • Choices embody RLHF companies
  • Companies additionally embody AI information era and annotation

5. Toloka AI

Toloka AI is a platform centered on information annotation and human suggestions, using a world workforce to offer insights for refining AI fashions. Its crowdsourcing platform gives scalable companies for AI improvement initiatives.

  • Provides RLHF, AI information, and annotation companies
  • Offers entry to a world pool of expertise for human suggestions


Beginning AI initiatives requires quite a lot of time, assets, and thought. Choosing the proper RLHF platform is essential to verify the AI fashions created are robust, reliable, and meet human expectations. 

By rigorously assessing the market presence and capabilities of various platforms, corporations can scale back dangers and transfer ahead confidently in utilizing synthetic intelligence to deal with complicated duties and challenges.

Transparency assertion

AIMultiple serves quite a few rising tech corporations, together with Clickworker.

Additional studying

In case you want additional assist in discovering a vendor or have any questions, be at liberty to contact us:

Discover the Proper Distributors

Exterior assets

  1. Clickworker buyer evaluate on reliability and easy-to-use platform. G2. Accessed: 03/Oct/2023.
  2. Hayden Discipline, (2023). Contained in the turmoil at Appen, the previous AI darling that’s reeling from government exits, large losses. CNBC. Accessed: 06/September/2023.
  3. Appen’s optimistic evaluate on simple to make use of platform. G2. Accessed: 16/Oct/2023.
  4. Prolific’s optimistic evaluate of knowledge and customer support. G2. Accessed: 16/Oct.2023


Please enter your comment!
Please enter your name here