eCommerce Worth Benchmarking in 2023


Within the dynamic world of eCommerce, establishing aggressive pricing will be the distinction between a enterprise that’s thriving and one which struggles to remain afloat. Among the many many pricing fashions and methods that eCommerce companies can use, value benchmarking has confirmed to be a precious instrument.

Regardless of its advantages, many companies grapple with the challenges of implementing value benchmarking successfully. This text supplies an in-depth understanding of value benchmarking, the challenges concerned, and the way automated instruments can assist overcome these challenges and obtain pricing intelligence.

What’s value benchmarking?

Worth benchmarking, or aggressive value evaluation, is a strategic course of that companies use to check the costs of their merchandise with these of their rivals.

This technique goes past a fundamental value comparability; it entails a complete analysis of the market and aggressive panorama. By contemplating elements reminiscent of the standard of the merchandise, the market presence of the enterprise, market developments, and buyer preferences, companies can set costs which might be aggressive, worthwhile, and engaging to their goal clients.

As an illustration, take into account an eCommerce platform promoting smartphones. By means of value benchmarking, they’d evaluate the value of a selected smartphone mannequin on their platform with its value on different competing platforms. They might additionally take into account elements like product warranties, customer support high quality, and supply pace, amongst different facets, to ascertain a value that provides worth to the purchasers whereas guaranteeing profitability for the enterprise.

Worth benchmarking vs. value monitoring

Worth benchmarking is commonly confused with value monitoring, but it surely’s vital to know the variations.

Worth monitoring is a passive course of that entails observing and monitoring the costs of rivals’ merchandise over time. It’s much like keeping track of the competitor’s storefront and noting any adjustments of their pricing. This data can be utilized to react to market adjustments and be certain that the enterprise has aggressive pricing.

Worth benchmarking, then again, is an energetic and strategic course of. It entails not simply observing however analyzing competitor costs, market developments, and different related elements to find out the optimum value for a product. Whereas value monitoring supplies knowledge, value benchmarking entails decoding this knowledge and utilizing it to tell strategic choices.

Nonetheless, each these processes contain gathering competitor knowledge by means of varied mediums.

An illustration listing the difference between price benchmarking and price monitoring.

High 5 challenges of value benchmarking

This part highlights some challenges that pricing managers might face whereas conducting value benchmarking.

1. Complexity and number of knowledge

One of many main challenges in value benchmarking is coping with the complexity and number of knowledge. On-line retailers want to gather and analyze knowledge from a number of sources, together with totally different eCommerce platforms, social media, buyer critiques, and extra. This knowledge will be unstructured and inconsistent, making it tough to attract significant insights.


Vivid Information presents an automatic resolution known as Vivid Insights that may gasoline your value benchmarking course of with actual time knowledge on rivals and the market. The platform presents:

  • Actual-time value monitoring of competitor’s SKUs
  • Information analytics of a number of rivals and a number of knowledge sorts
  • Monitor competitor pricing for his or her services
  • Monitoring competitor product catalogs that will help you enhance yours
  • Monitoring client sentiment towards your model
  • Conducting detailed analysis on competitor and market knowledge.

2. Time-consuming course of

Worth benchmarking is a time-consuming course of. It entails gathering knowledge, analyzing it, evaluating costs, and making strategic choices. For companies with a lot of SKUs or these working in fast-paced markets, maintaining with value benchmarking will be difficult.

3. Dynamic nature of costs

Within the eCommerce world, costs are constantly altering attributable to varied elements, reminiscent of adjustments in demand, promotional actions, and competitor actions. This dynamic nature of costs could make the method of benchmarking difficult as the info collected can change into outdated shortly.

4. Differentiating between related merchandise

When benchmarking costs, companies usually encounter the problem of differentiating between related merchandise. It may be tough to make sure that you’re evaluating apples to apples, particularly when coping with massive product classes or distinctive product specs.

5. Understanding the influence of non-price elements

Worth is only one issue that influences a buyer’s buying choice. Different elements, reminiscent of product high quality, model repute, and customer support, additionally play a job. Understanding the influence of those non-price elements and incorporating them into the benchmarking course of will be difficult.

As an illustration, some smartphone clients is likely to be keen to pay extra for a quicker supply or for injury insurance coverage.

An illustration listing the top 5 benefits of using an automated price benchmarking tool.

Implementing an automatic value benchmarking resolution can assist companies overcome these challenges and harness the facility of a aggressive pricing technique.

1. Streamlining knowledge assortment and evaluation

Automated instruments, reminiscent of net scrapers, can effectively collect massive volumes of information from various sources. They’ll deal with unstructured and inconsistent knowledge, reworking it into actionable insights.

2. Saving time

Automation eliminates the necessity for guide knowledge assortment and evaluation, considerably decreasing the time required for value benchmarking. Companies can focus extra on technique improvement and fewer on knowledge administration.

3. Maintaining with dynamic costs

Automated instruments can observe real-time value adjustments, guaranteeing that companies have essentially the most up-to-date data for benchmarking. They’ll even set alerts for particular value adjustments, permitting companies to reply promptly.

4. Exact product matching

Superior automated instruments use algorithms to match related merchandise precisely, guaranteeing that companies are evaluating like with like. This degree of precision is commonly tough to realize manually.

5. Incorporating non-price elements

Initially, the precise costs of completed items are calculated by contemplating value estimates, nevertheless, later, different elements are additionally taken into consideration whereas balancing aggressive costs. 

Automated instruments may also keep in mind non-price elements like product critiques, rankings, and model repute when benchmarking costs. They supply a holistic view of the market, serving to companies set costs that replicate the overall worth of their providing. As an illustration, an efficient automated resolution may have built-in social media scraping capabilities to ensure no knowledge is ignored of the pricing technique.

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Shehmir Javaid is an business analyst at AIMultiple. He has a background in logistics and provide chain administration analysis and loves studying about revolutionary expertise and sustainability. He accomplished his MSc in logistics and operations administration from Cardiff College UK and Bachelor’s in worldwide enterprise administration From Cardiff Metropolitan College UK.


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