Safe Account Restoration with Two-Issue Authentication


As our consumer base continues to develop, we need to encourage a security-first mindset for our prospects. We’ve added safety questions and the flexibility to register a verified cellphone quantity for two-factor authentication (2FA).

Including solutions to a few safety questions is probably the most safe technique to regain entry to your consumer account in case your 2FA machine is not out there to you, otherwise you in any other case not have entry to the restoration codes. In the event you lose entry to your 2FA machine and do not have safety questions enabled, you could be unable to regain entry.

Including safety questions takes roughly two minutes. Solutions to your safety questions should be 17 characters or much less, together with areas. These questions are deliberately designed to be customized to every account holder, so solutions can’t be researched or found by unhealthy actors.

Including a verified cellphone quantity gives Akamai cloud computing providers with a safe authentication technique. We strongly suggest preserving your cellphone quantity on file, however you do have the choice to decide out of cellphone verification notifications, and your cellphone quantity will likely be deleted. Commonplace provider message charges could apply to receiving verification codes by way of SMS.

The best way to Get Began

  • Log in to Cloud Supervisor;
  • Navigate to My Settings by way of the profile dropdown;
  • Choose Login & Authentication; 
  • Add safety questions; and
  • Observe the prompts so as to add and confirm your cellphone quantity by way of SMS.

Observe together with Developer Advocate Gardiner Bryant to arrange 2FA in your account.

Be taught extra about account safety choices. If you end up locked out of your account, we’re at all times right here to assist. Seek advice from our Restoration Procedures when you encounter any login points or open a Help ticket to contact our crew.


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