The ten Most Vital Company Account Modifications in 2023


For many entrepreneurs and advertisers, 2023 was a surprisingly difficult yr. Promoting spend continued to decelerate, and even decline, in some depressed classes like linear TV. Spooked, and petrified of entrepreneurs tightening their purse strings but once more, a number of companies resorted to layoffs. In the meantime, a number of accounts went into overview.

It’s been a tragic yr for WPP’s GroupM within the U.S., characterised by massive losses like Kimberly-Clark, Normal Mills, Uber and Shell, regardless of the group’s success profitable enterprise overseas. It was additionally one other powerful yr for Horizon Media, which misplaced Geico in 2023 after shedding its Burger King account price $229 million in 2022.

It wasn’t dangerous for all companies. A number of rose above their rivals this yr as evaluations wrapped and accounts price a whole bunch of thousands and thousands of {dollars} modified fingers. Holding firm outcomes are a combined bag, and Publicis Groupe is now main in income progress on the yr relative to its rivals. A number of massive accounts—T-Cellular and Amazon—are nonetheless within the midst of their company evaluations. These outcomes have potential to tip the scales in one other company’s favor within the new yr.

Businesses’ technological prowess, plus their knowledge and integration talents, determined many outcomes.

It’s because generative synthetic intelligence captivated the skilled world this yr, and entrepreneurs questioned the way it may make their methods higher, sooner or cheaper to implement. As an alternative of relating to AI as a menace to their enterprise fashions, most companies leaned into advisory roles and positioned themselves as expertise specialists outfitted to advise purchasers on these widespread adjustments. That is no shock, on condition that purchasers anticipate companies to have a deal with on all the pieces from knowledge privateness and authorities regulation to pop-culture influencers and TikTok developments.

To finish the yr’s new enterprise protection, we compiled the ten most attention-grabbing account wins of 2023:


Earlier company: IPG’s McCann
New company: Ogilvy
Measurement of account: In 2022, Verizon spent $3.6 billion on advertising, in response to public monetary paperwork.
Why it’s important: Former Verizon chief advertising officer Diego Scotti employed McCann in 2015, however roster dynamics modified after Scotti left the corporate earlier this yr. Ogilvy beforehand labored with Verizon on the Verizon Enterprise account, impressing leaders sufficient that they awarded it the buyer account with out ever initiating a proper overview. In a employees memo obtained by Adweek, McCann world CEO Daryl Lee wrote, “Over the previous yr, it has grow to be a consumer of artistic soar balls, making it extraordinarily arduous for McCann to do what we do finest, which is to create enduring model platforms that assist all the pieces a model says and does constantly.”