STEP 3: Re-Elevate the ticket by way of assist inbox
Should you full step 1, Fb will increase a ticket inside your assist inbox.
If they don’t reply ina well timed method you’ll be able to ship a further electronic mail to Facebooks advert assist inbox.
To entry your assist in-mail field followe the under:
Fb Assist Inbox: https://www.fb.com/assist/
Step 4. Contact your account rep (in case you have enjoyable)
You probably have a Fb Account Supervisor you’ll be able to drop them a line and if see if they will help.
In our expertise, account reps are typically fairly ineffective in fixing any account points.
Step 5. Go Balistic
If the above steps don’t work you’ll be able to attempt to go public with the difficulty and hope Fb will decide the up the difficulty to keep away from dangerous PR.
Twitter – Fb neighborhood boards – Reddit are potential locations you’ll be able to attempt. We’ve not tried this ourselves however we have now seen some folks see success with this.
Recap for Tips on how to contact Fb Adverts Staff in 2021
The 4 steps to observe:
1. Enchantment Facebooks choice by request a evaluate
2. Go to Stay Chat along with your ticket ID and inform your case
3. Re-raise the ticket inside your assist inbox
4. Contact your Account Rep
5. Go public and declare a struggle on Fb
We hope your points are resolved beofre you attain step 5.
If these steps haven’t carried out the job – be sure you remark under. We’re right here to assist!
