Utilizing Segmentation to Optimize E mail Campaigns


What number of unread advertising and marketing emails reside in your spam? Based on the Information & Advertising and marketing Affiliation (DMA), simply 13% of individuals say over half the emails they obtain are helpful.

Regardless of this (slightly bleak) statistic, e mail advertising and marketing remains to be an efficient channel to nurture leads and enhance conversions, producing one of many highest returns on funding—$36 for each greenback spent. It’s no marvel that 81% of B2B entrepreneurs say their most used type of content material advertising and marketing is e mail newsletters. 

However how are you going to guarantee your e mail communications don’t fall on deaf ears? 

As a trusted Hubspot and Klaviyo associate and one of many high e mail advertising and marketing companies within the US, SLTC empowers manufacturers to handle the distinctive wants of their clients by implementing customized e mail methods that enhance opens, clicks, and conversions. We now have meticulously examined and optimized hundreds of campaigns, yearly sending over a million for manufacturers in eCommerce, B2B, Well being & wellness manufacturers, and extra. 

Our major takeaway? Whether or not you’re working campaigns targeted on model consciousness, lead era, or conversions, segmenting your viewers and delivering focused content material based mostly on demographics, pursuits, and behaviors will get your emails out of the trash and hold clients wanting extra. 

Segmentation makes use of a shared trait amongst a bunch of contacts, whereas personalization customizes content material for every particular person contact. For instance, utilizing segmentation you would possibly goal everybody who has purchased an merchandise with an e mail selling different related merchandise. Nonetheless, you can personalize this marketing campaign on a person stage by utilizing every contact’s buy historical past to share suggestions distinctive to them. 

Why Segmentation Works 

In a world the place know-how continues to affect practically each side of our private {and professional} lives, shoppers have come to count on customized content material that’s related to their tastes and desires.

Segmenting your contact checklist to focus on teams of individuals at particular levels within the buyer journey lets you ship content material that caters to every group’s distinct triggers, driving them to make a purchase order or full the specified motion.

The outcomes will be astonishing. Entrepreneurs who used segmented campaigns famous as a lot as a 760% enhance in income

Find out how to Phase

The intricacies of viewers knowledge and data can provide seemingly limitless potentialities for segmentation, leaving many small enterprise homeowners feeling overwhelmed and uncertain of the place to begin. Our recommendation? Maintain it easy.

The forms of segmentation you prioritize will differ relying on the business, services and products you provide, and present targets for what you are promoting. Begin with the fundamentals by contemplating demographics, the shopper journey, pursuits, location, habits, and engagement. 


That is the most typical kind of segmentation utilized by entrepreneurs. Info resembling age, revenue, gender, training, and employment are all demographics that can be utilized to phase your subscriber checklist.

By creating purchaser personas on your perfect buyer, you possibly can personalize the messaging, content material, and formatting of your marketing campaign to extend engagement and conversions.

As an example, when implementing e mail campaigns for Betsy & Adam, a proper costume model based mostly in NYC, SLTC created segments based mostly on age, training, and extra to ship related content material and drive gross sales for promenade, homecoming, commencement, and sorority formals. 

Abandon Cart Flows 

Bored with seeing deserted carts in your on-line store? You’re not alone. In 2021, nearly 80% of on-line procuring carts have been deserted. Re-engaging these guests with a succinct, customized e mail will help you get better a 3rd of those in any other case misplaced gross sales. 

SLTC used Klaviyo to phase 41,000 of The Dogists’ subscribers to ship related messaging throughout the buyer’s present shopping for stage. Automated deserted e mail flows can be triggered when a shopper considered a product after which closed their browser, whereas a unique circulate providing an incentive for buy can be triggered when a shopper added a product to a cart earlier than exiting.

Equally, welcome and thanks flows bolstered the group and model id of The Dogist, increasing the lifecycle of every particular person buyer by making them really feel seen and appreciated. 

Pursuits and Wants 

When was the final time a model requested you about your pursuits and values? Surveys and quizzes are extremely efficient methods for gathering psychographic knowledge in your clients, permitting you to leverage customized content material based mostly on their preferences, ache factors, motivations, and triggers. 


Location-based segmentation is a generally used technique in e mail advertising and marketing. That is very true for companies that depend on location to drive buying selections. Geographical knowledge can be utilized to ship details about location-based occasions, provides from native shops, or ship content material within the time zone of the subscribers. 

Purchaser Conduct

Monitoring shopper habits in your website will help you’re taking segmentation and personalization to the following stage. Behavioral knowledge resembling previous purchases, common spending, and different procuring habits allows you to create dynamic content material that’s tailor-made to your buyer’s tastes. Recommending the right equipment for a brand new outfit somebody bought, organising reminder emails for 

merchandise that they purchase recurrently, or providing low cost codes to customers who solely purchase off the sale rack will encourage them to maintain shopping for from you. 


How usually are individuals interacting along with your content material? Segmenting contacts based mostly on open charges and click-through charges lets you ship focused follow-ups. Reward actively engaged customers with unique gross sales, occasions, or new options.

Inactive customers or new subscribers would possibly want extra details about your model or merchandise. A/B testing your e mail topic line will help you optimize copy and enhance your open price over time. 

Harness the Energy of E mail Advertising and marketing

There isn’t a denying that e mail segmentation is the way in which to personalize emails and newsletters and ship focused content material that speaks to your e mail subscribers.

E mail segmentation doesn’t need to be difficult. You possibly can kickstart your e mail technique right this moment by contacting SLTC, a confirmed progress associate, that will help you ship sturdy and efficient e mail campaigns that defend and develop your first-party knowledge right this moment!


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